Please be informed the Application still not activated as the store is not opened yet. Smart Zone Cafe is not responcible for any financial process or order your choose to do before we open the store.
Please do not purshase or do any financial process using this App.
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the “Smart Zone Cafe” website and mobile application (“Mobile Application” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and this Mobile Application developer (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the website and Mobile Application and Services. By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and the SMART ZONE CAFE, even though it is electronic and is not physically signed by you, and it governs your use of the website & Mobile Application and Services.
You must be at least 16 years of age to use the Mobile Application and Services. By using the Mobile Application and Services and by agreeing to this Agreement you warrant and represent that you are at least 16 years of age. Please check Access by Children section in privacy policy section.
If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security through (911@smartzonecafe.com). We will not be liable for any acts or omissions by you, including any damages of any kind incurred because of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Please check Privacy and policy section for details.
We perform regular backups of the Content and will do our best to ensure completeness and accuracy of these backups. In the event of the hardware failure or data loss we will restore backups automatically to minimize the impact and downtime.
In addition to other terms as set in the Agreement, you are prohibited from using the Mobile Application and Services or Content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Mobile Application and Services, third party products and services, or the Internet;
(h) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(i) for any obscene or immoral purpose; or
(j) to interfere with or circumvent the security features of the Mobile Application and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Mobile Application and Services for violating any of the prohibited uses.
We reserve the right to refuse service to anyone for any reason at any time.
If you make a payment for our products or services on our mobile application, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without express written permission by us.
This website / mobile application may contain certain historical information. This information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this mobile application and website at any time, but we have no obligation to update any information on our mobile application and website. You agree that it is your responsibility to monitor changes to our mobile application and website.
Prices for our orders/products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
We have made every effort to display as accurately as possible the colors and images of our menu items and products that appear at the mobile application. We cannot guarantee that your device monitor 's display of any color will be accurate.
We reserve the right to limit the quantities of any menu item or products that we offer. All descriptions of the menu items and products or pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any menu item and product at any time.
We do not permit that the quality of any menu item, products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, but we will try our best to meet your expectation and work on enhancements.
We strive to ensure a smooth experience for everyone using our Mobile application, in line with that mission we have provisioned some guidelines when it comes to managing your cancellations, returns, and exchanges in this policy.
Cancellations
We fully understand that sometimes you might change your mind regarding your orders/purchase. If you change your mind before receiving your order, please contact us through 911@smartzonecafe.com or call us to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been processed. If your order has already been processed, such cancellations will be treated as a return.
Returns:
Refunds:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by sending you notification through mobile application/contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our mobile application. You agree to promptly contact us to update your account and other information, including your email address and date of birth and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Return Policy section.
To enhance your experience, we may provide you with access to third-party tools, such as credit card payment gateways or courier services, over which we neither monitor nor have any control nor input. We endeavor to screen and select only the best third-party tools that strictly follow industry best practices.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the mobile application is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the mobile application (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.
You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We have the right to delete the comments with no further notice if its contradicting with these terms and conditions agreement.
Occasionally there may be information on our website or mobile application or in the Service that contains typographical errors, inaccuracies, or errors that may relate to product descriptions, pricing, promotions, offers, product shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the mobile application, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the mobile application or café service should be taken to indicate that this information modified or updated.
We do not guarantee, represent, or permit that your use of our mobile application will be uninterrupted, timely, or error-free. We do not permit that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the mobile application for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the cafe service is at your sole risk.
In no case shall SMART ZONE CAFÉ, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the mobile application, even if advised of their possibility.
You agree to insure, defend and hold harmless SMART ZONE CAFE subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our mobile application or Services.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
These Terms & Conditions and any policies or operating rules posted by us on this website or mobile application or the entire agreement and understanding between you and us and govern your use of our services, overriding any prior or simultaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).
Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.
These Terms & Conditions, along with any separate agreements whereby we provide you Service(s), and any dispute or claim arising out of or in connection with your usage of this Service shall be governed and construed in accordance with the laws of UAE.
We reserve the right to modify this Agreement or its terms related to the website and/or Mobile Application and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification in the Mobile Application.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Mobile Application and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Mobile Application and Services.
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details this email wecare@smartzonecafe.com
This document was last updated on February 23, 2022
For general inquiries and questions, please feel free to contact us directly.
Dubai, City Walk 2, Next to the Cinema.